Parameterized URLs

Allows the end user to invoke a parameterized URL upon receiving a call. The URL will be parameterized with caller data and can be "opened" in one of the following four scenarios:

• Never
• When the incoming call is ringing
• When the incoming call is answered
• By clicking the appropriate button in the call management box

To create a URL, two pieces of information are required:

• The URL itself
• The selection of a user profile

The composition of the URL can be done using these parameters, which are populated for each call:

• $CALLER_NUMBER (Caller Number)
• $CALLER_NAME (Name associated by NethVoice to the caller number)
• $CALLED (Called Number)
• $UNIQUEID (Unique identifier of the call)

It is possible to enable the option "Only calls on queues" to activate the parameterized URL only for calls that ring in a queue.

All users who have that profile will be enabled to use the newly created URL.

note

• Only one URL can be associated with a profile.
• For the URL to be invoked, it is necessary for the end user to have enabled pop-up display in their browser!