NethHotel Module

NethHotel is a specialized module of NethVoice designed for the management of extensions properly configured as hotel rooms. It provides comprehensive features for managing guest communications, billing, and property management system integration.

Overview

NethHotel enables hotel operators to:

• Manage Guest Communications: Check-in/check-out, wake-up calls, inter-room calling policies
• Automate Billing: Track calls, apply rates, manage extras and minibar charges
• Integrate with PMS: Connect to Oracle Hospitality OPERA via FIAS protocol for seamless guest management
• Control Rooms: Manage room status, groups, and service policies
• Generate Reports: Track call history, billing, and guest usage

Key Features

• ✅ Room Check-in/Check-out - Manage guest room activation and deactivation
• ✅ Wake-up Calls - Single and group wake-up call scheduling for guests
• ✅ Call Reporting - Detailed call history and billing reports
• ✅ Customizable Rates - Define rates for different call types
• ✅ Speed Dial - Quick access to reception and service extensions
• ✅ Room Groups - Bulk operations and call policy management
• ✅ PMS Integration - Connect to Oracle OPERA via FIAS protocol
• ✅ Extras Management - Track and bill minibar and other charges
• ✅ Room Management - Visual status display and room operations

Quick Links

NethHotel Configuration & Management

Complete guide for setting up and managing the NethHotel module:

• Enable NethHotel in NethVoice configuration
• Configure PBX settings and outbound routes
• Manage room extensions and service extensions
• Room management and status tracking
• Wake-up calls (guest and administrator setup)
• Groups and bulk operations
• Billing and reporting
• Phone feature codes

FIAS Integration

Property Management System (PMS) integration via FIAS protocol:

• Oracle Hospitality OPERA certification
• Supported FIAS protocol versions
• Automated check-in/check-out from PMS
• Wake-up call management via PMS
• Automatic billing and call tracking
• Minibar and extras billing
• Guest language configuration
• Integration benefits and workflow

Getting Started

1. Enable NethHotel - Check the Enable Hotel module option in NethVoice settings
2. Configure PBX - Create outbound routes and hotel profiles in NethVoice
3. Add Room Extensions - Assign room extensions to the hotel profile
4. Manage Rooms - Access the NethHotel interface to manage guests and billing
5. (Optional) Integrate PMS - Connect Oracle OPERA for automated guest management

Access NethHotel

The NethHotel application is accessible at:

https://<nethvoice_domain>/freepbx/hotel/rooms.php

Or from NethVoice administrator wizard: Administration → Advanced (freepbx) → Applications → NethHotel

Learn More

• See the NethHotel Configuration & Management guide for comprehensive setup and operation details
• Review FIAS Integration for PMS connection and automation
• Check NethVoice main documentation for general NethVoice features