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NethHotel Module

NethHotel is a specialized module of NethVoice designed for the management of extensions properly configured as hotel rooms. It provides comprehensive features for managing guest communications, billing, and property management system integration.

Overview​

NethHotel enables hotel operators to:

  • Manage Guest Communications: Check-in/check-out, wake-up calls, inter-room calling policies
  • Automate Billing: Track calls, apply rates, manage extras and minibar charges
  • Integrate with PMS: Connect to Oracle Hospitality OPERA via FIAS protocol for seamless guest management
  • Control Rooms: Manage room status, groups, and service policies
  • Generate Reports: Track call history, billing, and guest usage

Key Features​

  • ✅ Room Check-in/Check-out - Manage guest room activation and deactivation
  • ✅ Wake-up Calls - Single and group wake-up call scheduling for guests
  • ✅ Call Reporting - Detailed call history and billing reports
  • ✅ Customizable Rates - Define rates for different call types
  • ✅ Speed Dial - Quick access to reception and service extensions
  • ✅ Room Groups - Bulk operations and call policy management
  • ✅ PMS Integration - Connect to Oracle OPERA via FIAS protocol
  • ✅ Extras Management - Track and bill minibar and other charges
  • ✅ Room Management - Visual status display and room operations

NethHotel Configuration & Management​

Complete guide for setting up and managing the NethHotel module:

  • Enable NethHotel in NethVoice configuration
  • Configure PBX settings and outbound routes
  • Manage room extensions and service extensions
  • Room management and status tracking
  • Wake-up calls (guest and administrator setup)
  • Groups and bulk operations
  • Billing and reporting
  • Phone feature codes

FIAS Integration​

Property Management System (PMS) integration via FIAS protocol:

  • Oracle Hospitality OPERA certification
  • Supported FIAS protocol versions
  • Automated check-in/check-out from PMS
  • Wake-up call management via PMS
  • Automatic billing and call tracking
  • Minibar and extras billing
  • Guest language configuration
  • Integration benefits and workflow

Getting Started​

  1. Enable NethHotel - Check the Enable Hotel module option in NethVoice settings
  2. Configure PBX - Create outbound routes and hotel profiles in NethVoice
  3. Add Room Extensions - Assign room extensions to the hotel profile
  4. Manage Rooms - Access the NethHotel interface to manage guests and billing
  5. (Optional) Integrate PMS - Connect Oracle OPERA for automated guest management

Access NethHotel​

The NethHotel application is accessible at:

https://<nethvoice_domain>/freepbx/hotel/rooms.php

Or from NethVoice administrator wizard: Administration → Advanced (freepbx) → Applications → Hotel

Learn More​

NethVoice 8.0